Privacy Policy

Updated 15th November 2023

Privacy Policy

SHOUT / UniTaskr / UniDosh Ltd (Company number - 09931345) (SHOUT or We/we or Our/our or Us/us) is committed to respecting the privacy of your personal information and data.

This Privacy Policy explains our policy for dealing with personal information and data that we collect through the following channels (here and after, the Collection Channels):

  • our online properties (here and after, each a "Website" or “Platform”), including:
  • the SHOUT Platform (including the SHOUT application and UniTaskr application); and
  • our websites, including, but not limited to, https://www.shout.unitaskr.com/ and any of our related websites, social media pages, internal websites and other mobile or tablet applications;
  • any other means through which an individual provides personal information to SHOUT, including either physically or electronically; and
  • any other means through which we lawfully collect personal information about you.

You may contact us with any queries you may have in respect of this Privacy Policy or your personal information by contacting SHOUT’s privacy officer in England via email: accounts@unitaskr.com.

PERSONAL INFORMATION IS IMPORTANT TO US

  1. We are committed to safeguarding personal privacy. We recognize that you have a right to control how your personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, we will only collect and use personal information as set out below.
  2. Throughout this Privacy Policy, we refer to your 'personal information', which means information or an opinion about an identified individual, or an individual who is reasonably identifiable whether the information or opinion is true or not, and whether the information or opinion is recorded in a material form or not. Your full name, gender, date of birth, home address, home telephone number, mobile telephone number, email address and workplace contact details are examples of information which may constitute personal information. Personal information may also include information we may collect about your individual preferences.
  3. SHOUT has developed and implemented its Privacy Policy with respect to personal information to reflect world best practice on privacy policies, and have regard to the European Union’s General Data Protection Regulation (GDPR), and the privacy laws various states in the United States.
  4. In order to keep up with changing legislation and best practice, we may revise this Privacy Policy at any time without notice. We will post any changes to this Privacy Policy on our Websites, so we encourage you to check this Privacy Policy from time to time.
  5. In addition to the provisions of this Privacy Policy, there may also be specific and additional privacy and consent provisions that apply to certain Collection Channels. Because those specific and additional provisions also relate to your privacy protection, we recommend that you review them wherever they appear. In the event of any inconsistency between the provisions of this Privacy Policy and those other specific and additional provisions, the specific and additional provisions will prevail.

BASIS FOR PROCESSING YOUR DATA

SHOUT will gather, monitor, utilise, disclose, or handle your personal information only with your explicit permission (which we aim to acquire at the moment of collecting your personal data) or when legally permitted. The personal data collected by us is that which you have supplied or which we have gathered in accordance with this Privacy Policy, or which has been lawfully provided to us by third parties. Your personal information will primarily be used for the purposes outlined in this Privacy Policy.

For individuals within the European Union, SHOUT processes your personal data based on the legal ground of consent, granted when you engage with our Collection Channels or as otherwise solicited. Furthermore, SHOUT processes your personal data to fulfil its obligations under the agreement with you as per the SHOUT Platform Terms of Use, and, when necessary, for our legitimate interests as detailed in this Privacy Policy, such as keeping a record of rights assigned or licensed to us. Providing your personal data to us is a contractual requirement, not a statutory one. While you are not mandated to supply your personal data, a failure to do so, withdrawal of consent, request for restriction, or objection to our processing of your personal data may limit your access to the SHOUT Platform or other products or services.

SHOUT also reserves the right to employ, disclose, or process any personal information to comply with any legal obligation or request, or in relation to SHOUT's legitimate interests, such as in cases where the personal information is pertinent to legal proceedings involving SHOUT.

ANONYMITY AND PSEUDONYMITY

We will, where feasible, allow you to interact with us anonymously or under a pseudonym. If possible, our Collection Channels will request information in this manner. However, for the purposes of gathering information, if it is impractical, we may request the personal information described in this Privacy Policy. Dealing with you on an anonymous or pseudonymous basis becomes impractical when we need to send you direct marketing materials or provide specific goods or services.

TYPES OF PERSONAL INFORMATION SHOUT COLLECTS AND MAINTAINS

The personal information we may ask for includes, but is not limited to:

  • Contact details such as your name, phone numbers, email address, and postal code;
  • Your Apple AppStore and/or Google Play Store ID and your device's unique identifier (UDID); (for creators only)
  • Social media profiles, including usernames and passwords;
  • Geographical location data;
  • Detailed contact preferences;
  • Sensitive personal data;
  • Photographs;
  • Professional background and interests;
  • Personal interests and relevant information about you;
  • Financial details including bank and PayPal information;
  • Online behaviour and preferences based on browsing activity;
  • Preferences and experiences with our products or services for tailored communications and continuous improvement;
  • Feedback on our or third-party products or services listed on our Website;
  • Credit card details for purchases;
  • Third-party contact details, provided they consent to their use as outlined in this policy;
  • Any other personal data you directly provide us. Unsolicited personal information will be retained if it aligns with our primary purposes as stated in this privacy policy.

When using our Website, we may also collect personal information in categories such as:

  • Usage and preference data: information on your interactions with the Website, pages visited, and chosen settings, possibly through cookies or similar technologies;
  • Device data: information about your mobile device, including model, operating system, language, unique identifier, and network details;
  • Additional information: data such as your IP address, access dates and times, browser type, and pages visited during your interaction with the Website.

SENSITIVE INFORMATION HANDLING

We typically do not aim to collect sensitive information (also referred to as “special categories” under the GDPR). However, if sensitive information is collected, it is done solely with your consent and when you directly provide it to us. Any sensitive information you provide us, including but not limited to data regarding your sexual orientation, religious beliefs, medical or criminal history, will be used only for the stated purposes at the time of collection and may be shared with our trusted partners as outlined on the Website or in this Privacy Policy.

METHODS OF COLLECTING AND MAINTAINING PERSONAL INFORMATION BY SHOUT

We gather or monitor your personal information only with your consent, as outlined in this Privacy Policy, or when it is legally acceptable. The personal information we collect is either provided directly by you or gathered by us in line with this Privacy Policy, or lawfully obtained from third parties, including social media platforms like Instagram and Facebook.

ACTIVE INFORMATION COLLECTION

Information may be actively collected (and combined) through our Collection Channels if you:

  • Previously supplied us with personal data prior to the implementation of this Privacy Policy, directly or through a third party;
  • Register or sign up on any Collection Channel;
  • Use a mobile or tablet application, including the SHOUT or UniTaskr App;
  • Submit content or participate in any Collection Channel activities;
  • Subscribe to newsletters, updates, alerts, news, event information, or seek information about our or third-party products or services;
  • Complete any forms or applications;
  • Directly contact us through various means, including mail, phone, social media, and electronic messages;
  • Participate in promotions, marketing activities, or events;
  • Engage with or browse our Website for specific purposes;
  • Provide credit information if you represent a business we trade with.

Personal information is sought to facilitate your participation in Collection Channels, provide content, products, services, and related information, including marketing and promotional materials. However, not providing personal information may limit your ability to participate in these activities or receive certain services.

We may also obtain your personal data from legitimate third-party sources, including social media channels and data providers, where it is lawful and/or you have consented. In business-related cases, credit history and trade information may be sourced as needed.

CHILDREN’S PRIVACY

We do not intentionally collect personal information from individuals under sixteen (16) years of age. Any collection from minors under this age requires parental or guardian consent. Those under sixteen (16) should use our Websites only with parental or guardian involvement and consent.

PASSIVE INFORMATION COLLECTION

Like many websites and mobile applications, we passively collect data about visitors to our Websites, such as visit times, page popularity, etc. This data is usually not linked to personal identities, except in specific circumstances like email link access or unique device/user identification.

Passive collection methods include technologies like Unique Device Identifiers (UDI), cookies, Internet tags, web beacons, and navigational data collection tools. This information, whether considered anonymous or personal under various privacy laws, is collected automatically by your Internet browser and transmitted to the Website, including information like the URL of the preceding website, IP address, browser version, and device identifiers. You may manage cookies through your browser settings, though some Website features might require cookies to function properly.

Our Websites may combine this passively collected data with other personal information for better service delivery, website customization, statistical analysis, relevant advertising, and general website administration and improvement. By using a Website, you consent to your information being collected, compiled, and utilised in this manner.

PURPOSES FOR WHICH SHOUT COLLECTS, HOLDS, USES AND DISCLOSES PERSONAL INFORMATION

Personal information gathered will be utilised for these primary objectives:

  • For the purposes mentioned in a privacy collection statement on a specific Collection Channel.
  • To ensure the operation of a Website, including providing you with content-related information and facilitating e-commerce transactions via the Website.
  • To fulfil commitments in any content upload terms, sale and purchase agreements, and/or other contracts between you and SHOUT.
  • To send important technical, administrative or legal notices related to our Websites.
  • To enable account creation, login, and use of specific Collection Channel features, including the SHOUT or UniTaskr App.
  • To permit responses to opportunities, briefs, or campaigns offered by other Collection Channel users.
  • To facilitate your social media posts via a Collection Channel.
  • To manage financial transactions with you through a Collection Channel.
  • To inform you about your transactions, content, services, and products, including activities on a Website.
  • To deliver direct marketing materials, events, special offers, competitions, and promotions through various communication means.
  • To provide targeted advertising on our or third-party websites.
  • To maintain our customer relationships.
  • To offer company-related services, including after-sales support.
  • To distribute newsletters and e-newsletters.
  • To address customer inquiries and complaints.
  • For Website and system administration improvements.
  • To gather feedback on products/services and conduct research and development.
  • To share personal information with SHOUT group companies, promotional partners, and other trusted third parties as described.
  • For business interactions, including credit risk assessments and debt recovery.

CONSEQUENCES OF NOT PROVIDING INFORMATION

Not providing personal information can limit your access to certain Collection Channels, products, or services, and prevent SHOUT from providing certain content, opportunities, or information.

HOW WE MAY SHARE YOUR PERSONAL INFORMATION

For the purposes outlined above, personal information may be shared with SHOUT/UniTaskr/UniDosh Ltd, promotional partners, and other trusted third parties, in locations including but not limited to New Zealand, the USA, the Philippines, and the UK.

In operating a Website or delivering a service, personal information may also be shared with SHOUT group companies and selected service providers in various countries. These parties may perform functions like legal and accounting services, data storage, order fulfilment, market research, credit card processing, promotional assistance, and technical services for our Websites. They may access personal information when necessary to perform these functions. Your credit card details are exclusively used for facilitating purchases and are not shared beyond SHOUT or relevant service providers. For business entities, information may be disclosed to debt recovery agencies or credit reporting bodies if needed.

We are committed to handling your personal information responsibly and will not use or disclose it beyond what is stated in this Privacy Policy or as legally permitted. However, SHOUT reserves the right to use or disclose any information, including personal data, as necessary to comply with legal requirements, protect rights or property, ensure Website integrity, respond to requests, or cooperate with law enforcement or public safety investigations.

CONTACT BY SHOUT

SHOUT (including their directors, servants, and agents), SHOUT promotional partners, related entities, trusted third parties (including Collection Channel users), selected service providers, and other non-SHOUT entities or professionals, both in the UK and abroad, may contact you through telephone, SMS, MMS, IM, email, post, or other electronic or traditional communication methods using the information you provided. This contact is in relation to the primary purposes for the collection of personal information as outlined above.

SHOUT commits to not sending advertising or marketing materials without prior consent, such as the consent included in this Privacy Policy, or as legally permitted. If you receive unwanted communications from SHOUT, you can opt-out or unsubscribe as indicated in the message, or by contacting SHOUT using the details in this Privacy Policy. Please allow up to 30 days for processing such requests.

Even after opting out of receiving marketing and advertising communications, you may still receive non-commercial "Administrative Emails" from SHOUT. These relate to your user account and may include transaction confirmations, inquiries, or specific information about your SHOUT account. To stop receiving such communications, you can unsubscribe using the provided facility.

ABILITY OF OTHERS TO VIEW YOUR INFORMATION

SHOUT may provide spaces on Websites for user-generated content, personal information sharing, interaction with other users, including commercial users and brands, content reviews, and functionalities for social media posting. This information may be shared publicly on our Websites, social media platforms, and other public forums you choose to participate in. It can become publicly available and accessible to others both on and off our Websites. SHOUT is not liable for how others may read, collect, and use this information.

YOUR PRIVACY RIGHTS

Under UK privacy law, the GDPR, and various U.S. state privacy laws, you have several rights, including:

  • (Access) Requesting access to your personal information in a commonly used electronic format.
  • (Correction) Requesting correction of your personal information.
  • (Withdrawing consent) Withdrawing consent for our use of your personal information, with options to opt-out of online marketing communications.
  • (Transparency) Being informed about the general collection and use of your personal data.
  • (Complaint) Filing a complaint about a breach of privacy principles or laws.
  • (Deletion) Requesting deletion of your personal information, subject to legal requirements.

EU individuals have additional GDPR rights, such as:

  • (Access) Requesting the transfer of your personal information to another service provider.
  • (Erasure) Requesting the erasure of your personal data, except where legally required.
  • (Objection and restriction) Objecting to and requesting restriction of personal data use in certain circumstances.
  • (Complaint) Lodging a complaint with a data protection supervisory authority under the GDPR.

To exercise these rights, contact SHOUT using the provided details. Allow a reasonable period, generally up to 30 days, for processing your request.

SHOUT does not base significant decisions affecting you solely on automated decision-making. Limited automated decision-making may be used, based on your social media following, to determine eligibility for certain aspects of the SHOUT Platform.

STORAGE AND SECURITY OF PERSONAL INFORMATION

SHOUT implements appropriate security measures to protect personal information and prevent unauthorised access, disclosure, alteration, or destruction. SHOUT, its employees, and subcontractors are committed to maintaining the confidentiality of any personal information held by SHOUT.

SHOUT also takes reasonable steps to ensure personal information is accurate, current, complete, and relevant. Access to your personal information is limited to those who need it for specific purposes. Personal information is stored on secure servers in controlled facilities, which may be operated by selected data storage providers, potentially located overseas as previously mentioned. SHOUT retains your information only as long as necessary for the purposes outlined in this Privacy Policy.

DISCLOSURE OF PERSONAL INFORMATION TO OVERSEAS RECIPIENTS

For EU individuals, it's important to note that recipients of your personal information may be in countries with different privacy or data protection laws than the EU, and not subject to an adequacy decision by the European Commission. For recipients in United Kingdom, Australia, the United States, and the Philippines, we ensure protection of your data through compliance with standard data protection contract clauses approved by the European Commission. For more information, please contact our Privacy Officer. United Kingdom has been recognized by the European Commission as having adequate data protection.

SHOUT may disclose your personal information to overseas recipients, including but not limited to those in United Kingdom, New Zealand, Australia, the United States, and the Philippines.  SHOUT’s employees, data processors, and trusted third parties are bound to maintain the confidentiality of your personal information. However, the security of internet communications cannot be guaranteed, and SHOUT is not liable for unauthorised access to personal information.

SHOUT AND LINKS TO OTHER WEBSITES

Our Websites may contain links to third-party websites of interest. These links do not imply our endorsement of those websites. Third-party websites are responsible for their own privacy practices, and we encourage you to review their privacy statements. SHOUT is not liable for the conduct of third-party companies linked to our Websites.

Third-party advertisements on our Websites are not endorsements by SHOUT. We are not responsible for the content of third-party ads, and these ads may use cookies for campaign tracking. SHOUT does not control these third-party cookies.

RELATED SHOUT WEBSITES

All websites operated by SHOUT adhere to this Privacy Policy. Policies on websites of other UniDosh Ltd websites may differ due to local practices or laws.

SALE OF THE COMPANY

In the event of a merger, acquisition, or asset sale involving SHOUT, your personal information may be disclosed to advisors and potential purchasers, and might be part of the transferred assets. However, it will continue to be governed by this Privacy Policy.

PROBLEMS OR QUERIES

For questions or concerns about our Privacy Policy or how we manage your personal information, please contact our privacy officer through the provided channels.

Oliver Jacobs

UniDosh Ltd

2 Duchess Crescent,
Bentley Priory, HA73GH

Email: accounts@unitaskr.com

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